Regulation research is primarily driven by the economic regulatory frameworks that the water industry works within, in particular the requirements for water company Business Plans. It also covers the quality regulation frameworks that apply to the water industry, i.e. those that protect environmental and drinking water quality.
This research area covers issues such as customer engagement, metering, assessment of potential changes to regulatory requirements or frameworks, asset deterioration, uncertainty and benchmarking. In particular, a considerable amount of work has been undertaken to produce a Common Framework for Capital Maintenance which has been widely adopted by many companies and their regulators as the process for company business planning and reporting.
United Utilities Water Limited