Ensuring Service Delivery through Best Practice Management of Sewerage Data

This report and associated appendices provide a comprehensive review of data requirements for all below ground assets and pumping stations, to ensure service delivery in sewerage systems. Good practice guidance for the collection, storage and management of data is presented, including a conceptual data model Entity Relationship Diagram and a comprehensive list of data items. An economic framework is also presented which will enable economic business cases to be developed to demonstrate the long term benefits of appropriate data collection that can be understood and supported by regulators, customers and other stakeholders. The project and report are based on consultation with different water industry data stakeholders including asset managers, operations managers, contractors and customer services.

Appendix A – Literature Review

Appendix B – Data Model and Attributes

Appendix C – Core Dataset for Sewerage Service Delivery

Appendix D – State of the art review

Appendix E – Example business cases