How do we achieve zero customers in water poverty by 2030?
We are currently working on the approach to answering this Big Question, and more information will be given here soon.
The areas that this Big Question covers includes:
- Consider alternative charging structures and tariffs and their impact on affordability
- Understand the future pressures that may lead to water poverty
Once we understand where the gaps are, we will produce a route map – this is a plan as to how we will answer our Big Question.
The route map will have a number of key elements. At the top will be our Big Question and then we will look to see what Outcomes we need from the research programme -if we can achieve all these outcomes we can answer the Big Question. This is the stage we are currently at for this Big Question.
The next stage will be to think about the key benefits we want the research projects to deliver to meet these outcomes.
Following this, we will plan the research projects to help deliver the benefits.